FAQ - Shop
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How are your products made?
All items are made to order through a trusted print-on-demand partner. This means your order is created just for you—no bulk stock, less waste, and fresh, high-quality prints.
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How long will it take to get my order?
Most orders are processed and shipped within 3–7 business days. You’ll get tracking info as soon as it’s shipped.
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Do you offer free shipping?
Not at this time—shipping rates are calculated at checkout based on your location and the type of item.
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Where do you ship?
I currently ship within the United States. International shipping coming soon!
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What’s your return policy?
Because everything is custom-printed, I only accept returns if the item arrives damaged, defective, or incorrect. Please email me within 7 days of delivery with photos so I can fix it.
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Do you offer custom designs for products?
Some products can be personalized—contact me before ordering to see what’s possible.
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Can I rush my order?
I can’t offer rush production since items are made to order, but I recommend ordering early for gifts or special events.
FAQ - Services
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What services do you offer?
I offer web design, branding, and creative consulting for healers, helpers, and creatives. That includes Squarespace websites, brand identity design, and digital/print marketing materials.
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How much do your services cost?
Web design projects start at $800, with final pricing depending on scope and features. Branding packages and add-ons are priced separately—contact me for a custom quote.
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How long does a web design project take?
Most websites take 4–6 weeks from start to finish, depending on the complexity of your site and how quickly content is provided.
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Do you require a deposit?
Yes, a 25% deposit is required to book your project, with the remaining balance due before launch.
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Will I be able to update my website myself?
Absolutely! I design with user-friendliness in mind and include a handover session or guide so you can confidently make updates.
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Can I hire you for smaller design projects?
Yes—depending on my availability, I take on smaller projects like logo design, social media templates, or digital graphics.
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Do you offer payment plans?
Yes! I offer flexible payment plans to make your project more manageable. Most clients pay 25% upfront to book and the rest in two or three installments before project completion. For larger projects, we can arrange a custom schedule that works for you.