FAQ - Shop

  • How are your products made?

    All items are made to order through a trusted print-on-demand partner. This means your order is created just for you—no bulk stock, less waste, and fresh, high-quality prints.

  • How long will it take to get my order?

    Most orders are processed and shipped within 3–7 business days. You’ll get tracking info as soon as it’s shipped.

  • Do you offer free shipping?

    Not at this time—shipping rates are calculated at checkout based on your location and the type of item.

  • Where do you ship?

    I currently ship within the United States. International shipping coming soon!

  • What’s your return policy?

    Because everything is custom-printed, I only accept returns if the item arrives damaged, defective, or incorrect. Please email me within 7 days of delivery with photos so I can fix it.

  • Do you offer custom designs for products?

    Some products can be personalized—contact me before ordering to see what’s possible.

  • Can I rush my order?

    I can’t offer rush production since items are made to order, but I recommend ordering early for gifts or special events.

FAQ - Services

  • What services do you offer?

    I offer web design, branding, and creative consulting for healers, helpers, and creatives. That includes Squarespace websites, brand identity design, and digital/print marketing materials.

  • How much do your services cost?

    Web design projects start at $800, with final pricing depending on scope and features. Branding packages and add-ons are priced separately—contact me for a custom quote.

  • How long does a web design project take?

    Most websites take 4–6 weeks from start to finish, depending on the complexity of your site and how quickly content is provided.

  • Do you require a deposit?

    Yes, a 25% deposit is required to book your project, with the remaining balance due before launch.

  • Will I be able to update my website myself?

    Absolutely! I design with user-friendliness in mind and include a handover session or guide so you can confidently make updates.

  • Can I hire you for smaller design projects?

    Yes—depending on my availability, I take on smaller projects like logo design, social media templates, or digital graphics.

  • Do you offer payment plans?

    Yes! I offer flexible payment plans to make your project more manageable. Most clients pay 25% upfront to book and the rest in two or three installments before project completion. For larger projects, we can arrange a custom schedule that works for you.